Project Tracker™
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For an in-office demo please us
To view an online demo please
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Project Tracker™ is a powerful database driven web application that was created to help
project managers and IT professionals track project related issues for servers, printers and software.
Extremely flexible, it assists your company in the management of all of its projects
and enterprise related assets.
Our sample demo focuses on the needs of a large IT department, but Project Tracker™
can also be adapted to any companys' project development process.
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KEY BENEFITS
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- Streamlines inter-company communications
- Stores and preserves data in a centralized database
- Includes a Search Engine
- Provides greater detail than MS Project
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KEY FEATURES
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MODULE I -- TECHNICAL SERVICE CENTER
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Log Notifications
- Log Creation
- Edit Logs
- Email Notification
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Projects
- Edit
- Assign Tasks / Personnel / Description / Status Tracking
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Knowledge Base
- Add / Edit / View Knowledge Base Articles
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Documentation
- View / Edit by Classification and Category
- File Upload
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Flowcharts
- View / Add Flowchart Record
- File Upload to View Flowchart
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Configuration
- View / Edit Server Specs / Server Update History
- View / Edit Printer Specs
- View In-House Software
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Search Engine
View Personnel Information
Online and PDF Forms
Web Administration
- All Features of the main section with Add-Delete capabilities
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View all third party software
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Web Administration
- Check In / Checkout Software
- Check Out History
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MODULE II --PROJECT MANAGEMENT CENTER
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Includes All Project Features in Technical Service Center
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Web Administration
- Add / Edit / Delete Projects
- Assign Tasks / Personnel / Project Description / Status Tracking
- Project Search Engine
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MODULE III -- NETWORK OPERATIONS CENTER
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Infrastructure
- Applications
- Application Dependencies
- Infrastructure Problem Descriptions
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Personnel
- View By Group
- Add / Edit Contact Information
- Assign OnCall Status To Personnel
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Procedures
Online Forms
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